Work From Home [Hybrid], Urgently hiring for both freshers and experienced, for post : Customer Service Executive, for Freshers. Salary: 20k pm.Location: Hyderbad. Education: Any Graduate. In depth knowledge and experience on HUB and other Core Banking applications (E). Last date to apply:30-Apr-23. To Apply Online:

Work From Home [Hybrid], Urgently hiring for both freshers and experienced, for post : Customer Service Executive, for Freshers. Salary: 20k pm.Location: Hyderbad. Education: Any Graduate. In depth knowledge and experience on HUB and other Core Banking applications (E). Last date to apply:30-Apr-23. To Apply Online:

 

Work Style: Work From Home and Work From Office also. 

Last date to Apply: 30-Apr-2023

Post: Customer Service Executive

Education: any Graduate

Experience: Both Freshers and experienced candidates 

Location: Hyderabad 

Salary : INR 20,000/- pm

Roles and Responsibilities :

CSE role to manage the end to end process of WCAS

Ability to learn quickly and process at short notice as per the requirement.

To provide a high quality service to internal and external customers and demonstrate ways to improve customer service & increase productivity.

Work well independently complete assigned tasks in the established timeframe as per the process benchmarks.

Manage and build a strong relationship with Business / Projects / Senior.

Relationship Managers and onshore Officers through regular dialogue

Proactively identify issues, if any, and escalate to the Line/Management team.

Resolve customer complaints and complex enquiries/problem situations.

Requirements:

Graduate in any discipline (E)

High energy, be pro-active, positive, a problem solver, and an owner of issues. (E)

In depth knowledge and experience on HUB and other Core Banking applications (E).

Knowledge & experience in working Wholesale Banking Operations (E).

Extensive exposure and good product knowledge on CMB & GBM clients (E).

Good understanding of the Wholesale products and services offered by Wholesale Client and Account Servicing(E)

Good overall knowledge of the client interface / on boarding and associated processes in the Bank (D)

A delivery-focused mind-set. (E)

Excellent communication skills, both written and verbal. (E)

Good interpersonal skills (E)

Must have a clear understanding of HSBC Values. (E) 

Prior experience of working in Banking Industry will be an added advantage. (D)

Ability to be flexible (in terms of schedule / shifts) and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives. (E)

Computer literate & ability to work on basic applications like MS Excel, MS Word, MS PowerPoint & MS Outlook. (E).

Self-motivated and should be able to work under minimal supervision. Pragmatic - sense of urgency is a must ( E )

Excellent prioritizing, planning and organizing skills along with the ability to build and maintain MI. ( D )

Demonstrate highly customer centric approach and strong business acumen. ( E )

Team player and enthusiastic personality with a drive to succeed (E)

Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently; selected candidates are expected to implement the changes immediately with minimal training. (E)

 We are currently seeking an experienced professional to join our team in the role of Customer Service Executive, GSC's

Department Overview:

Wholesale Client & Account Servicing supports a number of different areas for GBM and CMB customers –Account Servicing, Mandates and Account Closing activities. 

In any given month, Banking Services handle about 10,000 account opening requests for Wholesale clients.

The teams also manage around 500,000 account servicing requests for Wholesale customers.

The teams who support Wholesale clients play an important role in supporting customers at different stages of their lifecycle with HSBC. 

The teams are mostly based in Global Service Centre’s (GSCs) in India, China, Sri Lanka, Egypt and Poland, with a smaller number of employees situated in key onshore locations, such as Mexico, Argentina, Turkey, and Indonesia.

Teams work closely with business partners and transformation colleagues to improve the efficiency of processes, in order to make banking faster and easier for customers, and simpler for colleagues.

By doing this, the team helps reduce the total cost of operations and enhance the overall customer experience.

Last date to Apply: 30-Apr-2023

Please read full job details and apply if suitable only, apply online below link and share your full details on whatsapp: 

Please click here to apply online

Company Name: HSBC

You may save our website owner contact number - 9346522971 /Mr. Bhogi Raju WhatsApp number only.

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1. Your Full Name 

2. Qualification Year of Passout, Stream, Degree. 

3. Experience of any

4. Your location

5. Post your applying for

6. Reference: Mr. Bhogi Raju/9346522971

7. How did u get our website link (their contact number and Full Name - Mandatory)

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